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Campground Reviews

Mar 19, 2024
The campground was clean, quiet after 9pm and the indoor swimming pool was great. Bathrooms and showers were clean. We enjoyed our weekend stay.
Mar 19, 2024
Mar 18, 2024
Beautiful campground. Very comfortable and friendly location. Extremely clean. We were camped by the river and it was so peaceful hearing the water flow. My husband loved that he just had to step out from our campsite to fish. We will definitely camp here again!
Mar 18, 2024
The campground was very nice and well kept! It was very family-friendly and anticipate that it is even better over the summer when all the amenities are open. The indoor pool could use a face lift but it was nice to have during the colder months. The staff left a lot to be desired - not friendly at all. Overall, we had a great trip and look forward to coming back over the summer.
Mar 18, 2024
Everything was clean. Easy to get in and out. They got parts in to fix the hot tub and shut the entire indoor pool down to fix. I talked to the staff about how the kids had been anticipating swimming and they ran it up the ladder. Just a short while later they called and opened the pool up. The whole campground seemed to enjoy the pool being opened as well. They went above and beyond.
Mar 18, 2024
Great stay! Only wish the facilities (restroom/shower) were closer.
Mar 18, 2024
We loved the site by the Raven Fork River. The campground was clean and well maintained.
Mar 18, 2024
Mar 18, 2024
The campground was very clean and the staff was great
Mar 18, 2024
Mar 18, 2024
Our little cabin was great for one night! The beds aren't great (they are camp beds) but they do just fine for one night. Thankful it had heat and power. The screen door needed some repair (it was torn allowing bugs in if main door was open). But for the money it was a great option.
Mar 17, 2024
Excellent KOA. One of the best we have stayed at
Mar 17, 2024
It was great until the last night. The family that came in beside us slammed their doors for hours. Why are people so disrespectful!
Mar 16, 2024
KOA Cherokee is our favorite KOA. We have been coming here for Spring break for many years. The staff here is always the best and the campground is beautiful!!
Mar 16, 2024
Check in was underwhelming. No smiling faces to greet us. Luckily our cabin was ready so we didn't have to stay long there. I thought our cabin was On the river as requested , instead we faced the campground. Most the amenities were closed which I was not aware of. This trip was mostly for my kids so they were bummed out too. They did love the jump pillow though.
Mar 16, 2024
Mar 16, 2024
Mar 16, 2024
Rented a 1 bedroom cabin for 4 nights overlooking the river . It was perfect for me and my old dog except I got one where I couldn’t park in front . Carrying my 50 pound dog back and forth was tough but I managed. Staff fixed the AC filter inflaming my allergies so the last night was great. Place was clean . Loved the kitchen and the deck overlooking the river . Planning my trip back soon.
Mar 16, 2024
Great place! Only problem was a couple of roaches in the cabin. Had to go through everything when we got home to make sure we didn’t bring any home
Mar 15, 2024
Stayed in a deluxe studio cabin. It was clean and cute and comfortable. I was disappointed that there was no plates, utensils etc. We brought burgers for the grill and thank God I brought my own spatula (just in case). Why do you supply dish soap and dish rag if there are no dishes??? Also, the mattress pad on the bed seemed too small as it kept popping off everytime my husband got up in the nig
Mar 15, 2024
Easy check in with friendly and helpful staff. Thank you!
Mar 14, 2024
Great Stay! Only, we didn‘t find the dumpster.
Mar 14, 2024
Really Nice for stay with kids and wonderful break for parents.
Mar 12, 2024
Loved the cabin we stayed in! Right on the river, everyone was so nice and helpful!
Mar 11, 2024
Overall good. The cable TV reception buffers and hangs up ALOT, but the Netflix seems to work ok. Didn't try the others (Amazon prime, etc...). Ran out of propane for the grill and requested a new tank and they said they would bring it (Saturday morning). Got back from fishing around 6 pm and they had failed to bring a new tank so couldn't use the grill (afterhours help via phone doesn't work).
Mar 11, 2024
Great stay! The staff was very friendly and very helpful!
Mar 11, 2024
Since they wasn’t crowded they could have put me closer to the pool and recreational areas
Mar 11, 2024
Had an amazing time, all of the staff was wonderful, especially Kim!!! It was my daughter's 5th birthday and she made her feel so special. The campground has everything you need right there at your fingertips! Definitely going again.
Mar 11, 2024
Mar 11, 2024
Great experience start to finish. Everyone on staff was helpful and kind. One highlight I was walking a propane tank to get it filled at the office when a maintenance worker came by on a golf cart, offered to take it to the filling tank for me and then took it back to my campsite. Way above and beyond service. Will definitely be back.
Mar 10, 2024
It was peaceful quiet and beautiful employees were great
Mar 10, 2024
Staff were beyond amazing, super helpful, super friendly, very knowledgeable. Our fire ring was flooded with water while others around us were not, kinda frustrating. It is not disclosed that there is a large fence between your site and the river/ponds. Indoor pool did not feel heated. Bathrooms were kept super clean. Lots of wonderful free amenities.
Mar 09, 2024
Mar 07, 2024
Mar 06, 2024
Called for toilet plunger multiple times, never received one. Called for extra towels multiple times, never received any. Not impressed. Have stayed here multiple times before and never had this type of experience, Do better.
Mar 05, 2024
Mar 05, 2024
The power went out and we understood that it was out of managements control. The cabin was very cozy and the experience was awesome for My wife and three kids under 9. We wish the pool stayed open longer than 8:00pm but it was fun while it lasted.
Mar 04, 2024
Usually I rave about our stay, but this time I'm going to have to take a step back and give a not so good review. After we checked in to our cabin, it was freezing in the living room. The fireplace wouldn't turn on,and were provided a space heater. the door to the bedroom is a fire-hazard due to not being able to open it at night without literally pushing with all your weight. Do better guys.
Mar 04, 2024
It was nice, the only complaints are that there were a lot of ladybugs in the cabin. They would crawl on us at night. And the power went out Saturday night and it was freezing cold and we got no money back or anything so we will probably not be back. The fireplace also did not work in the cabin
Mar 04, 2024
Love the campground and staff.
Mar 03, 2024
Had a great time but we don’t like crowds . We will be back ! Water froze just another adventure! Great stay
Mar 03, 2024
Enjoyed the stay was a nice facility.
Feb 29, 2024
Love the cabins at KOA. This was our third stay at Cherokee KAO. The only complaint I have is that they will not furnish enough towels and washcloths. Two people for 4 nights and only 6 towels and washcloths allocated. When we asked for l more of each they said they could not give us those. . I don't necessarily object to not having a clean towel every day but a washcloth is another matter.
Feb 28, 2024
Very clean and well maintained. Friendly staff. A great place to stay.
Feb 28, 2024
It was an amazing stay.We were in a cabin that was so clean. Conventiley located near so many things to do. The staff at the store were more than friendly.It was such an amazing first stay, that we signed up for the KOA awards program. We truly can't wait to get back.
Feb 27, 2024
The Staff was friendly and accommodating made us feel welcomed!
Feb 27, 2024
Great customer service
Feb 26, 2024
Cabin was clean and very comfy. PERFECT STAY! The people working there were pleasant and very helpful. It was an all around perfect weekend. I have already booked again for next year.
Feb 26, 2024
Was a great visit. Will definitely do it again
Feb 26, 2024
Excellent services
Apr 24, 2024
Absolutely love this campground! So much for my grandchildren to do, just amazing! Clean cabins and campsite, we rented both in our week here. Very accommodating staff, they will help you with just about anything!
- sandy clark on Google
Apr 21, 2024
Awesome time, spent with my brother. We had a good site on the river. Very peaceful and relaxing. The place was very clean The trout fishing was awesome. Will definitely be back soon
- Brad Harvey on Google
Apr 16, 2024
This is a great KOA and camping spot in general! The staff were extremely helpful from pre-arrival to late check-in, and all onsite needs once we were there. We rented a deluxe cabin which was well appointed. The location is just far enough out of downtown Cherokee to be quiet and serene yet just a few minutes drive and you're right at the Oconolufte visitor's center in GSMNP. We requested help with getting a cooking grill grate added to our campfire ring and not only did the office staff kindly request it, but it was already swapped out by the time we walked back to our cabin.
- Whitney Doel on Google