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Campground Reviews

Aug 19, 2023
Campground was very clean and had a lot to offer. Employees were very polite, friendly and helpful. I thought they went a little fast on the golf carts though. We definitely enjoyed our stay.
Aug 19, 2023
Aug 19, 2023
Always beautiful. Loved the updates. Friendly and helpful staff. One comment....for these larger toy haulers, would love to see an off loading ramp for motorcycles. These larger toy haulers are very high and ramp doors are steep and difficult too off load "toys". Come down every year �ϋ��ϋ��ϋ� the campground.
Aug 19, 2023
It was very enjoyable.
Aug 19, 2023
Everything was very nice and relaxing. However, we were placed too close to another camper and could not put one of our awnings out the whole way.
Aug 19, 2023
Aug 18, 2023
Nice, quiet, and relaxing stay. Drawbacks were the jets on the hot tub were not working and the cabin while clean, had a very strong odor of urine. Maintenance came by Sunday evening and sprayed the floor with a disinfectant which helped and then I bought an air freshener that also helped. I would suggest that every inch of the floor be mopped with Lysol or similar product.
Aug 18, 2023
Great staff, Loved being on the creek. Down side, someone right near us had 5 dogs. They would bark all day long. I imagine you probably got other complaints about them. They would leave one of the dogs out all night, and it would bark randomly throughout the night. Also people would constantly walk through our site to go fishing. If I still had young kids, that would have been an issue.
Aug 18, 2023
Staff was great. Everyone was very helpful and friendly. Lots of things to do, especially for the kids! Highly recommend!
Aug 18, 2023
We camped at this KOA back in the 90s when it was privately owned. It was a place that hundreds of memories were made. When they sold out to corporate, it changed to an awful campground. Years later, I decided to give it another try. It has almost returned to its former magic. Cabin was clean & perfectly situated on the river. The bed was comfortable. Pool, cafe, bathhouses, amenities were great.
Aug 18, 2023
We enjoyed our stay.
Aug 18, 2023
The best KOA we visited
Aug 17, 2023
In the county, in a valley tucked around the corner from the Great Smokies NP entrance. Wonderful outdoor pool, an enclosed pool, and jumping pillow. Really nice bathrooms and play ground. Popular fishing ponds and a nice creek and river frame the campground. Would stay again if in the area!
Aug 17, 2023
My favorite camp ground on the way to the outer banks and back.
Aug 17, 2023
I cannot recommend this campground for big rigs due to the tree overgrowth. Our Super C has a height clearance of 12.8'. Being led to our site, low hanging branches from the trees were slapping the RV. On exit, additional trees hanging low over the lane were troublesome. At home we found a branch under one of our solar panels. Hopefully an inspection will show no further damage. New pool was nice.
Aug 17, 2023
The checkin staff was wonderful!
Aug 17, 2023
Everything was just the way it should be. Friendly helpful staff, clean,great location.
Aug 16, 2023
Aug 16, 2023
We had a great stay despite the thunderstorm. The new pool is great!
Aug 16, 2023
Overall, the stay was great. However, a little more silverware or dishes in the cabinets would be helpful. The staff was fantastic. Professional, friendly, and extremely polite.
Aug 16, 2023
Great time! Fishing awesome! Bathhouse was not always clean and there was too much mold in shower areas.
Aug 16, 2023
Aug 15, 2023
Love this campground.
Aug 15, 2023
Great fun and relaxing!!!
Aug 15, 2023
Campground is quiet and clean and has lots of facilities for families. Love the big pool!
Aug 15, 2023
Had a super good time at Cherokee KOA. So relaxing! Renovations on the pool are complete and it's very nice. Weather was perfect and we had an all around great time. Looking forward to returning as soon as possible!
Aug 15, 2023
Really had zero complaints! The only thing I would recommend is a thorough vacuum to the bed frames and under beds after each camper. We had Lots of dirt and dog hair piled in the corner on the floor and in the beds this was when we checked into the cabin. Other then that we will be back at this campground wonderful time!
Aug 14, 2023
Need to replace sofa in cabin Blind didn't open on door better cleaning in bathroom
Aug 14, 2023
We enjoyed our stay but not our Kabin. We were in 24. The drainage onto this site is terrible. I asked for someone to come remove the mud and they did. It did not help. Our granddaughter about fell in the slick mud after it was shoveled up. With the rain that came it washed down the street and under the cabin. It was surrounded by water. Something really needs to be done in this area.
Aug 14, 2023
Aug 14, 2023
We always enjoy our stay in Cherokee. Guest services is always helpful and very nice. The Bigfoot Birthday party was a big hit. See you in October for Halloween!
Aug 14, 2023
Second time ever being here and from the moment we checked in to the time we left it was amazing! The workers in the building checking in were fantastic, friendly and very helpful with any questions. I also left an item on accident behind and they called until I answered to let me know the housekeeper had found it and if I wanted them to hold it, or work out a way to get the item. We will be back!
Aug 14, 2023
KOA Cherokee was a very nice campground with plenty of good tent sites and amenities. My only disappointment was the cleanliness of the bath house close to the tenting sites. We pay more (than other parks and tenting campgrounds) to stay at KOA because of the usually good quality of the bathrooms, and it was disappointing to find that they weren't cleaned well and not on a daily basis.
Aug 14, 2023
Love the campground, it's our favorite.
Aug 14, 2023
Aug 14, 2023
Aug 14, 2023
Can't get anyone on the phone in the office ever
Aug 14, 2023
We had a great time. Plenty of activities. Clean campground. Wonderful pet pen yard made our camping experience so much easier. Close to shops, restaurants and the casino. Plenty to do for everyone. Everyone was super friendly and helpful.
Aug 14, 2023
It was our first time there and we really enjoyed it so we got on the rewards program already and we have already booked another stay in pigeon Forge. Thank you for your hard work.
Aug 14, 2023
Our four clock check-in was delayed by about 45 minutes. Which was frustrating. But the staff was very accommodating and trying to make up for the delay. They say lack of staff is what causes the delay. I wish check in time could be much sooner.
Aug 13, 2023
Fantastic staff. Very helpful, facilities were kept clean. All around great place
Aug 13, 2023
Cabin was great! Had issues getting towels and microwave didn’t work. I was sad we didn’t have a fire pit. We would have chosen another cabin if we had known there was no fire pit.
Aug 13, 2023
Aug 13, 2023
Enjoyed our stay. The only problem was the keurig was broken. We reported it and the front desk said they would replace it. But never did. Other than that it was great!
Aug 13, 2023
Aug 13, 2023
Nice facility...appears there is lots to do there. Enjoyed my stay but the bath house/ bath room facilities are in need of some maintenance. Saw missing screws and one of the women's showers is missing a door. But all in all I would go there again.
Aug 12, 2023
We have stayed here for 2 to 3 weeks every year from 2017 to 2023. The change in management has been refreshing. Not only with the many capital improvements, but with staff. Everyone we encountered there is very friendly and helpful. We certainly got the feeling that the customer come first. Didn't experience that previously. We made our reservations for next year before we left.
Aug 12, 2023
The new pool is lovely. The team members were all friendly and helpful. Overall great stay!
Aug 12, 2023
No complaints, the pool area turned out nice. The view of the water could have been better. Overgrown brush blocks the view at 234. Everyone was very helpful and the store was well stocked.
Aug 12, 2023
very nice relaxed stay at koa
Apr 16, 2024
This is a great KOA and camping spot in general! The staff were extremely helpful from pre-arrival to late check-in, and all onsite needs once we were there. We rented a deluxe cabin which was well appointed. The location is just far enough out of downtown Cherokee to be quiet and serene yet just a few minutes drive and you're right at the Oconolufte visitor's center in GSMNP. We requested help with getting a cooking grill grate added to our campfire ring and not only did the office staff kindly request it, but it was already swapped out by the time we walked back to our cabin.
- Whitney Doel on Google
Apr 16, 2024
The staff was very pleasant and the facilities were maintained well. There are plenty of things to entertain the kids with onsite, the fishing was good and location provided nice views. We definitely had a great time and certainly plan on returning!
- Kevin Trotter on Google
Apr 15, 2024
A very friendly and helpful staff clean cabins We really enjoyed our stay will definitely book again soon
- Elizabeth Ladd on Google